Organisational behaviour trends are rapidly moving towards structures that favour autonomy over hierarchical or command and control. The value of this approach for scaling teams and departments, particularly when combined with agile and lean processes, has led to widespread acceptance. As the ‘rubber hits the road’ with these approaches, we are starting to see some cracks appear. One of the most common areas where challenges are regularly encountered is in the area of delegation.
Traditional organisational structures have always encouraged delegation of authority as an approach to empowering and growing leaders. When overlaid with agile approaches, delegation is necessarily taken to an extreme level. The result? Leaders of all experience levels can struggle to balance appropriate responsibility and accountability between themselves and those they manage.Continue reading “Delegating Responsibility is not Abdicating Accountability”